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Program Manager

Dominion Residence Of Maryland, Inc is looking for a Program Manager. This is an opportunity for someone to shine and join a winning team in our growing agency. The right person must have a positive attitude, strong attention to detail and ability to meet deadlines while exerting excellent customer service.


  • Assist the Program Director in the monitoring and evaluation of the residential program.
  • Responsible for scheduling of all direct care staff coverage to meet residential care objectives in the most cost efficient manner.
  • Ensure that all paperwork is complete within specified time frames, attendance, quarterlies, Incidents, etc.
  • Responsible for the coordination of probationary and annual performance evaluations for personnel as designated by the organizational chart.
  • Responsible for ensuring the development and implementation of all Person Centered Plans for individuals.
  • Responsible for ensuring the development and implementation of all Behavior Plans for individuals.
  • Timely review and approval of timesheets.
  • Responsible for assuring that each home or apartment meets licensing requirements annually.
  • Responsible for planning, coordinating and directing all day to day operations of programs.
  • Implement a professional development program to address employee experience and skill gaps.
  • Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees
  • Problem solving, crisis intervention, on-call duty as assigned and emergency staff coverage.
  • Liaison with Regional Office, Licensing, Resource Coordination, and Vocational Providers.
  • Responsible for monitoring of periodic progress notes of individuals.
  • Participate in management meetings

Minimum Qualifications/Experience:

  • Possess a Bachelor’s degree from an accredited college or university with emphasis in the Human Services field, and (5) years of supervisory experience.
  • Ability to work independently.
  • Excellent English language skills — both oral and written.
  • Ability to juggle multiple priorities and meet various goals and deadlines.
  • Ability to exercise good judgment, flexibility, creativity, and sensitivity.

If interested and ready to accept the challenge email your resume to with Residential Coordinator in the subject line.

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